WMBA6501 2023 January Assignments Latest (Full)

WMBA6501/ MHRM6501 / WMBA 6501 / MHRM 6501

WMBA6501 Conflict Management and Negotiation

Week 1 Assignment  

THE LIFECYCLE OF CONFLICT AND HR PROFESSIONALS

A lifecycle describes a series of changes or developmental stages that occur for a given situation over time. To best manage conflict in the workplace as an HR professional, it helps to understand the lifecycle of conflict. This lifecycle of conflict might also be referred to as the conflict phases or the conflict cycle. Note that a “conflict is a dynamic situation and the intensity of conflict changes over time. Arguably, the concept of the conflict cycle helps to understand this dynamic” (Wohlfeld, 2010, p. 14). Keep this in mind as you address each of the required sections of your paper.

To complete this Assignment, review the Learning Resources for this week and respond to the following key points in a 2- to 3-page academic paper.

Distinguish between conflict management and conflict resolution, in particular as each applies to workplace situations.

Analyze two versions of lifecycles, then identify which you believe is more useful and explain why.

Explain in which stages within the lifecycles of conflict you chose that interventions will be most effective. Provide your rationale, including specific details/examples that directly apply to workplace situations.

Explain why it is critical for HR professionals to know and understand the stages within the lifecycle of conflict. Clarify your response with examples from workplace situations.

Be sure to support your work with specific citations from this week’s Learning Resources and any additional sources.

RESOURCES

Be sure to review the Learning Resources before completing this activity.

Click the weekly resources link to access the resources.

WEEKLY RESOURCE

SUBMISSION INFORMATION

Before submitting your final assignment, you can check your draft for authenticity. To check your draft, access the Turnitin Drafts from the Start Here area.

To submit your completed assignment, save your Assignment as WK1Assgn+last name+first initial.

Then, click on Start Assignment near the top of the page.

Next, click on Upload File and select Submit Assignment for review.

 

WMBA6501/ MHRM6501 / WMBA 6501 / MHRM 6501

WMBA6501 Conflict Management and Negotiation

Week 2 Assignment 1

CONFLICT RESOLUTION

Conflict is inevitable. Identifying challenging or potential conflict situations and addressing them early on can be helpful to everyone involved. However, there are times when conflict management strategies are not enough, and the situation calls for conflict resolution. For human resource professionals, the first step in conflict resolution is taking on the role of investigator, which requires being an active listener and asking questions to understand the perspectives of each of the parties involved. It is critical to refrain from taking sides or imposing your own opinions at this stage, as the discovery process is an essential part of conflict resolution.

Begin by taking time to consider workplace situations in which you have been involved, heard about, and/or read about. Conceptualize your own example of a situation in an organization that might require an HR professional be involved with conflict resolution.

Then, complete this Assignment by reviewing the Learning Resources for this week and identifying other key resources you may need in order to respond to the following key points in a 2- to 3-page academic paper.

PART 1: DESCRIBE YOUR CONFLICT RESOLUTION SCENARIO

Provide a 1-page summary of your conflict resolution situation including the following information:

The setting

The parties involved and each person’s role within the setting and in the conflict

The sequence of events that led up to the possible need for conflict resolution and the actions and motivations of each of the parties involved

PART 2: EXPLAIN YOUR APPROACH TO RESOLVING THE CONFLICT

After reviewing a variety of conflict resolution strategies and approaches, take time to develop your own, i.e., a series of steps that you recommend using in this situation. You can choose one of the conflict resolution approaches from the resources OR combine steps from various resources. Be specific as you explain your rationale, making sure that you articulate your reasons for each of the steps you include.

RESOURCES

Be sure to review the Learning Resources before completing this activity.

Click the weekly resources link to access the resources.

WEEKLY RESOURCE

BY DAY 7

Your Assignment must include 3–5 references to support your thinking. Submit your Assignment by Day 7.

SUBMISSION INFORMATION

Before submitting your final assignment, you can check your draft for authenticity. To check your draft, access the Turnitin Drafts from the Start Here area.

To submit your completed assignment, save your Assignment as WK2Assgn1+last name+first initial.

Then, click on Start Assignment near the top of the page.

Next, click on Upload File and select Submit Assignment for review.

 

WMBA6501/ MHRM6501 / WMBA 6501 / MHRM 6501

WMBA6501 Conflict Management and Negotiation

Week 2 Assignment 2

CONFLICT MANAGEMENT SIMULATION SIGN-UP

In this course, you will have an opportunity to practice your skills by working with live, virtual avatars as you apply collaborative conflict management strategies and skills to a workplace situation. Today, you will complete the first step of the Simulation process by scheduling your Simulation day and time. Your live Simulation experience will take place during Week 6 of the course.

Important Note: You will not be graded on your performance during the Simulation activity in Week 6; rather, this exercise is a tool to practice your collaborative conflict management skills.

Remember, you are not expected to complete your Simulation this week, but rather to schedule when your Simulation will take place. We are asking you to schedule your Simulation now so that you will know when this important event is happening far enough in advance that you will be able to schedule other activities around it.

To complete this Assignment and receive participation points, you must complete a two-step process. To begin step 1, please use the Simulation Session Guide link below to schedule a day and time during Week 6 to complete your simulation experience. Once you have a confirmed session, complete step 2 by accessing the Simulation Schedule page and selecting the “Edit Wiki Content”, providing your name and e-mail to confirm sign-up. Participation points will only be issued if both steps 1 and 2 are complete on-time.

Rescheduling: As you consider which day and time to select for your simulation, be sure to select a time you will be available and take the proper steps to record your selected simulation appointment on your calendar or create the necessary reminders. Rescheduling your simulation will only be allowed 1 time, so it is critical you pick a time that best suits your scheduling needs during Week 6.

Note: Points for this assignment are for on-time completion of the activity only. Consult the Grading Grid in the Syllabus for the structure of additional points assigned to various components of your Simulation Experience.

RESOURCES

Be sure to review the Learning Resources before completing this activity.

Click the weekly resources link to access the resources.

Panel Heading

Scheduling Note: You will be able to schedule your simulation time until the end of Week 2; however, please keep in mind that you will only be able to conduct your Simulation on certain days and times during Week 6. Please be sure to review the information in the Simulation Session Guide link above, plan ahead of time to schedule your Simulation, and make yourself available to complete the Simulation in Week 6.

Reminder: You are not expected to complete your Simulation by the end of Week 2, but rather to have your Simulation scheduled.

 

WMBA6501/ MHRM6501 / WMBA 6501 / MHRM 6501

WMBA6501 Conflict Management and Negotiation

Week 3 Assignment

MEDIATION AND NEGOTIATION TECHNIQUES

Hiring executives, compensating employees, and situations related to managing vendors are examples of situations in which the parties are exchanging something of value, which often requires HR professionals to utilize effective negotiation skills and strategies. For this assignment, in addition to drawing on what you have learned about mediation, consider some of the key negotiation concepts, including BATNA (best alternative to a negotiated agreement), integrative versus distributive negotiations, collaborative versus competitive strategies, and collaborating versus compromising.

To complete this Assignment, review the Case Studies in Chapter 9 (pages 186, 190, and 193) in the Liddle text, as well as the other resources provided for this week. Take time to note HR’s roles and contributions in the scenarios. Then, address the following key points in a 2- to 3-page academic paper.

Begin by thinking about the case studies you read and considering similar workplace situations in which you have been involved, heard about, and/or read. Conceptualize your own example of a situation in an organization that might require an HR professional to be involved in mediation or negotiation.

PART 1: DESCRIBE YOUR MEDIATION OR NEGOTIATION SCENARIO

Provide a 1-page summary of this situation including the following information:

The setting

The parties involved and each person’s role within the setting and in the conflict

The sequence of events that led up to the possible need for mediation or negotiation and the actions and motivations of each of the parties involved

The stage within the lifecycle of conflict in which the parties are at this point.

PART 2: MEDIATION AND NEGOTIATION

Depending on the situation you have chosen for your scenario, explain at least two mediation or negotiation techniques you would use as an HR professional to address the situation you described.

Include your rationale for choosing each of the two mediation or negotiation techniques.

Share at least two new insights you gained from working through this scenario about the knowledge and skills HR professionals need to lead/guide mediation or negotiation in the workplace.

RESOURCES

Be sure to review the Learning Resources before completing this activity.

Click the weekly resources link to access the resources.

WEEKLY RESOURCE

BY DAY 7

Your Assignment must include 3–5 references to support your thinking. Submit your Assignment by Day 7.

SUBMISSION INFORMATION

Before submitting your final assignment, you can check your draft for authenticity. To check your draft, access the Turnitin Drafts from the Start Here area.

To submit your completed assignment, save your Assignment as WK3Assgn_LastName_Firstinitial

Then, click on Start Assignment near the top of the page.

Next, click on Upload File and select Submit Assignment for review.

 

WMBA6501/ MHRM6501 / WMBA 6501 / MHRM 6501

WMBA6501 Conflict Management and Negotiation

Week 4 Assignment

HR PROFESSIONALS AND CONFLICT MANAGEMENT STYLES

As an HR professional, it is vital that you know and understand your own conflict management style and preferred approach to conflicts in order to be more effective at addressing conflict situations that involve others with different styles. As you work on this Assignment, keep in mind that each style has its benefits. There is no right or wrong conflict management style; however, some may be more appropriate for specific situations than others.

To complete this Assignment, review the Learning Resources for this week and respond to the following key points in a 2- to 3-page academic paper.

Note: Pay particular attention to Liddle (2017) Chapter 1, “Conclusions,” Figure 1.1, and Table 1.2.

Complete the “Conflict Management Styles Assessment” available within this week’s resources by The Blake Group to learn about your conflict management style.

Explain the results, including in your analysis whether you believe the results of this assessment provide an accurate assessment of how you handle conflict. Share your rationale and include examples from workplace situations.

Describe a conflict management style different from your own that you might find challenging to work with as an HR professional. Explain your rationale and include an example.

Explain why it is vital that HR professionals understand all of the conflict management styles, not just their own. In addition, explain why it is important for HR professionals to have a repertoire of conflict management styles to use depending on the type of conflict situation that needs to be addressed. Explain your rationale using examples from workplace situations.

RESOURCES

Be sure to review the Learning Resources before completing this activity.

Click the weekly resources link to access the resources.

WEEKLY RESOURCE

BY DAY 7

Your Assignment must include 3–5 references to support your thinking. Submit your Assignment by Day 7.

SUBMISSION INFORMATION

Before submitting your final assignment, you can check your draft for authenticity. To check your draft, access the Turnitin Drafts from the Start Here area.

To submit your completed assignment, save your Assignment as WK4Assgn+last name+first initial.

Then, click on Start Assignment near the top of the page.

Next, click on Upload File and select Submit Assignment for review.

 

WMBA6501/ MHRM6501 / WMBA 6501 / MHRM 6501

WMBA6501 Conflict Management and Negotiation

Week 5 Assignment

CONFLICT MANAGEMENT SIMULATION PREP AND ASSIGNMENT

PART 1: SIMULATION PREPARATION

In Week 6, you will have an opportunity to put theory into practice by participating in an online simulation experience within a virtual classroom environment. This unique simulation experience will allow you to interact online in real time with two avatars—a Global ProTech employee and his manager, who are in the midst of a conflict. Although Global ProTech has a flex-time policy with regard to arrival time, the manager is frustrated because the employee has been chronically and unpredictably late to work. Unknown to the manager, the employee has recently taken on the care of an older parent.

In the Simulation, you will be presented with four challenges related to the scenario above. Use the time this week to review the specifics of the experience as well as additional supportive information in the materials below.

Conflict Management Simulation Preparation Material

Simulation Session Guide Links to an external site.

Conflict Management Scenario Background and Simulation Preparation Download Conflict Management Scenario Background and Simulation Preparation

Conflict Management Simulation Ideas and Resources Download Conflict Management Simulation Ideas and Resources

Conflict Management Simulation Meeting Notes Template Download Conflict Management Simulation Meeting Notes Template

Global ProTech Flex-Time Policy Download Global ProTech Flex-Time Policy

Conflict Management Simulation Preparation Media

Sample Simulation Video (located in the Week 5 Learning Resources)

After the Simulation is complete in Week 6, you will have an opportunity to reflect on and discuss your experience during the Conflict Management Simulation Reflection Discussion in Week 7.

Important Note: You will not be graded on your performance during the Simulation activity in Week 6; rather, this exercise is a tool to practice your skills and reflect on your approach.

PART 2: SIMULATION GRADED ASSIGNMENT: PREPARING YOUR SIMULATION MEETING NOTES

A key best practice for leading effective meetings is to create notes that will help you organize your thoughts, formulate and work toward your goals, and keep the meeting moving. As you prepare your meeting notes for the Conflict Management Simulation in which you will be involved and this Assignment, use these questions inform your thinking.

Note: Each of the bullet points corresponds to the challenges you will be addressing during your Simulation experience.

How will you begin the meeting?

Using facilitation and active listening skills

Greeting both the manager and the employee

Creating a safe space to foster open dialogue

Discussing the purpose of the meeting.

How will you use active listening skills as you begin to guide the collaborative conflict management process, including:

Asking each person to share his/her perspective

Acknowledging that you are listening to each person’s perspective by asking questions and/or paraphrasing and demonstrating appropriate body language.

How will you facilitate solving the conflict by:

Sharing the Global ProTech flextime policy

Using active listening skills

Utilizing the recommended collaborative conflict management strategy/steps with the goal of presenting a solution that respects both people’s needs 

How will you end the meeting cordially, including:

Summarizing what has taken place

Establishing a check-in plan for progress

Note: Before you begin this Assignment, make sure you have reviewed all of the preparation materials. Then, use the Conflict Management Simulation Meeting Notes template Download Conflict Management Simulation Meeting Notes template to complete the Assignment. Once you have completed your meeting notes in the template, submit the Assignment by Day 7. Also, save these notes to use during your Week 6 Simulation.

 

WMBA6501/ MHRM6501 / WMBA 6501 / MHRM 6501

WMBA6501 Conflict Management and Negotiation

Week 6 Assignment 1

CONFLICT MANAGEMENT SIMULATION

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PART 1: PREPARE FOR YOUR SIMULATION

To support your Simulation experience, review the Simulation Meeting Notes you developed in Week 5 and the questions (below) that guided your meeting notes:

How will you begin the meeting?

Using facilitation and active listening skills

Greeting both the manager and the employee

Creating a safe space to foster open dialogue

Discussing the purpose of the meeting.

How will you use active listening skills as you begin to guide the collaborative conflict management process, including:

Asking each person to share his/her perspective

Acknowledging that you are listening to each person’s perspective by asking questions and/or paraphrasing and demonstrating appropriate body language.

How will you facilitate solving the conflict by:

Sharing the Global ProTech flextime policy

Using active listening skills

Utilizing the recommended collaborative conflict management strategy/steps with the goal of presenting a solution that respects both people’s needs

How will you end the meeting cordially, including:

Summarizing what has taken place

Establishing a check-in plan for progress

Next, during Week 7, you will participate in a Discussion requiring you to reflect on your Simulation experience. Here are the Discussion questions you will need to address:

Reflect on how the meeting with the employee and manager went and discuss at least 2 key takeaways from your simulation experience.

Analyze the approach you took, as well as your skills, with regard to guiding the collaborative conflict management process and using active listening.

Discuss the effectiveness of the collaborative conflict management strategy you used and share your rationale.

Were you satisfied with the way you brought the meeting to a close? Why or why not? In what ways might you have improved this vital step in conflict management in the workplace?

After your Simulation is complete, take time to prepare for the Week 7 Discussion by writing down a few notes that will help you respond to these questions while the experience is still fresh in your mind.

Important Note: You will not be graded on your performance during the Simulation activity this week; rather, this exercise is a tool to practice your skills and reflect on your collaborative conflict management skills.

ALERT

After your Simulation is complete, take time to prepare for the Week 7 Discussion by writing down a few notes that will help you respond to these questions while the experience is still fresh in your mind.

PART 2: PARTICIPATE!

Complete your Conflict Management Simulation at your scheduled day and time, but no later than Day 7. Your simulation session will be recorded and you will receive a Recorded Simulation Link in your email within 24 – 48 hours. Submit the link received in your email to receive participation points for this activity. If your simulation is scheduled to take place on day 7, this assignment will remain open until Wednesday of the following week, which will give you time to receive your recording, via email, and submit it.

RESOURCES

Be sure to review the Learning Resources before completing this activity.

Click the weekly resources link to access the resources.

WEEKLY RESOURCE

BY DAY 7

Submit your Recorded Simulation Link by Day 7 (or as soon as it is received via email).

Note: Points for this assignment are for on-time completion of the activity only. Consult the Grading Grid in the Syllabus for the structure of additional points assigned to various components of your Simulation Experience.

 

WMBA6501/ MHRM6501 / WMBA 6501 / MHRM 6501

WMBA6501 Conflict Management and Negotiation

Week 6 Assignment 2

APPLYING CONFLICT MANAGEMENT SKILLS AND STRATEGIES IN THE WORKPLACE

Consider the following scenario:

A Global ProTech employee contacts you, her HR professional, because she has a concern about her department manager, who she describes as rude and unappreciative. In addition, the employee expresses that she believes the manager has taken credit for her work on a project. She adds that her manager’s emails are often impersonal, harsh, and curt. She is frustrated and does not know what to do to improve the working relationship with her manager. You also meet with the manager to review the manager’s actions leading up to the meeting, along with the interactions between the manager and the employee. Then, you schedule a meeting with the employee and the manager to assist with managing this conflict situation. You realize that, before the meeting, you need to take time to reflect on and plan the meeting agenda and what you will do.

To complete this Assignment, take time to consider what you have learned from preparing and/or participating in the Simulation experience. Also, review the Learning Resources and research other quality resources, in order to respond to the following key points in a 3- to 5-page academic paper.

Identify at least 2 of the key issues you want to make sure are addressed at the meeting and your goals for the meeting.

Identify the steps you will take during the meeting to manage this conflict situation.

Explain how you intend to demonstrate active listening, and other communication skills, throughout the meeting.

Explain at least 3 conflict management skills that you, as an HR professional, need to effectively handle this situation and why you chose these strategies for this situation.

Explain at least 3 conflict management strategies you plan to use to address this scenario and why you chose these strategies.

Explain your goals for moving forward, in including what the employee and manager will need to do before having a follow-up meeting with you.

RESOURCES

Be sure to review the Learning Resources before completing this activity.

Click the weekly resources link to access the resources.

 

WEEKLY RESOURCE

BY DAY 7

Your Assignment must include 3–5 references to support your thinking. Submit your Assignment by Day 7.

SUBMISSION INFORMATION

Before submitting your final assignment, you can check your draft for authenticity. To check your draft, access the Turnitin Drafts from the Start Here area.

To submit your completed assignment, save your Assignment as WK6Assgn2+last name+first initial.

Then, click on Start Assignment near the top of the page.

Next, click on Upload File and select Submit Assignment for review.

 

WMBA6501/ MHRM6501 / WMBA 6501 / MHRM 6501

WMBA6501 Conflict Management and Negotiation

Week 7 Assignment

CONFLICT RESOLUTION IN ACTION

In Week 6, you were presented with the following scenario:

A Global ProTech employee contacts you, her HR professional, because she has a concern about her department manager, who she describes as rude and unappreciative. In addition, the employee expresses that she believes the manager has taken credit for her work on a project. She adds that her manager’s emails are often impersonal, harsh, and curt. She is frustrated and does not know what to do to improve the working relationship with her manager. You also meet with the manager to review the manager’s actions leading up to the meeting, along with the interactions between the manager and the employee. Then, you schedule a meeting with the employee and the manager to assist with managing this conflict situation. You realize that before the meeting, you need to take time to reflect on and plan the meeting agenda and what you will do.

It is now 4 weeks later. The action plan that you had decided on together was implemented by the manager, and you have met with the employee for an update. The employee shares that the situation with her manager has not improved. You are well aware that it is your job, as the HR professional, to intervene, as the factors and behaviors are escalating. What will you do next?

To complete this Assignment, review the Learning Resources, as well as research other quality resources, in order to respond to the following key points in a 2- to 3-page academic paper.

Analyze the situation in order to develop your own conflict resolution model that can be applied to guide and solve this situation.

Outline the breakdown of the steps you will take to sequentially solve this conflict. Include both skills and strategies you will need to apply.

Provide your rationalization for the steps (skills and strategies) that you are recommending for this situation.

Explain how your conflict resolution model/approach (your steps, skills, and strategies) could apply to other conflict situations in the workplace. Explain your rationale and include examples.

RESOURCES

Be sure to review the Learning Resources before completing this activity.

Click the weekly resources link to access the resources.

WEEKLY RESOURCE

BY DAY 7

Your Assignment must include 3–5 references to support your thinking. Submit your Assignment by Day 7.

SUBMISSION INFORMATION

Before submitting your final assignment, you can check your draft for authenticity. To check your draft, access the Turnitin Drafts from the Start Here area.

To submit your completed assignment, save your Assignment as WK7Assgn+last name+first initial.

Then, click on Start Assignment near the top of the page.

Next, click on Upload File and select Submit Assignment for review.

 

WMBA6501/ MHRM6501 / WMBA 6501 / MHRM 6501

WMBA6501 Conflict Management and Negotiation

Week 8 Assignment

REFLECTING ON HR’S ROLE IN CONFLICT MANAGEMENT, CONFLICT RESOLUTION, COLLECTIVE BARGAINING, AND ARBITRATION

What were your impressions coming into this course about the role of HR in conflict management, conflict resolution, collective bargaining, and arbitration? How have your viewpoint and knowledge base evolved in the last 8 weeks? What personal strengths have you become aware of, and how can you build on them? What personal challenges related to conflict management and resolution have surfaced for you?

To complete this Assignment, take time to reflect on what you have learned over the last 8 weeks and respond to the following:

How has your understanding of the role of HR in conflict management, conflict resolution, collective bargaining, and arbitration evolved as a result of new knowledge gained during this course?

Review the conflict resolution model you proposed in Week 7 and explain how this model may be applied in collective bargaining. Provide your rationale.

Based on what you have learned in this course, set at least 3 goals related to conflict management, conflict resolution, collective bargaining, and arbitration that will help you be a more effective HR professional.

You may present your thoughts in any of the following ways:

A blog format (1 blog entry for each of the bullets below, approximately 200–250 words each)

Note: If you choose this option, here is a resource to support your work:

Shewan, D. (2019, November 8). How to write an awesome blog post in 5 steps. The Wordstream Blog. Retrieved from https://www.wordstream.com/blog/ws/2015/02/09/how-to-write-a-blog-postLinks to an external site.

A reflective journal (2–3 double-spaced pages)

A paper (2–3 double-spaced pages)

A PowerPoint (approximately 3 slides for each bullet with speaker notes)

Note: Be sure to include at least 3–5 academic references to support your thinking.

RESOURCES

Be sure to review the Learning Resources before completing this activity.

Click the weekly resources link to access the resources.

WEEKLY RESOURCE

BY DAY 7

Your Assignment must include 3–5 references to support your thinking. Submit your Assignment by Day 7.

SUBMISSION INFORMATION

Before submitting your final assignment, you can check your draft for authenticity. To check your draft, access the Turnitin Drafts from the Start Here area.

To submit your completed assignment, save your Assignment as WK8Assgn+last name+first initial.

Then, click on Start Assignment near the top of the page.

Next, click on Upload File and select Submit Assignment for review.

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