NURS 4040 CU Social Media Use Update in Outpatient Setting Questions

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Health care providers today must develop their skills in mitigating risks to their patients and themselves related to patient information. At the same time, they need to be able distinguish between effective and ineffective uses of social media in health care.

This assessment will require you to develop a staff update for an interprofessional team to encourage team members to protect the privacy, confidentiality, and security of patient information.In this assessment, imagine you are a nurse in one of the health care settings described in the following resource:

  • Assessment 02 Supplement: Protected Health Information [PDF]

Before your shift begins, you scroll through Facebook and notice that a coworker has posted a photo of herself and a patient on Facebook and described how happy she is that her patient is making great progress. You have recently completed your annual continuing education requirements at work and realize this is a breach of your organization’s social media policy. Your organization requires employees to immediately report such breaches to the privacy officer to ensure the post is removed immediately and that the nurse responsible receives appropriate corrective action.

You follow appropriate organizational protocols and report the breach to the privacy officer. The privacy officer takes swift action to remove the post. Due to the severity of the breach, the organization terminates the nurse.

Based on this incident’s severity, your organization has established a task force with two main goals:

  • Educate staff on HIPAA and appropriate social media use in health care.
  • Prevent confidentiality, security, and privacy breaches.

The task force has been charged with creating a series of interprofessional staff updates on the following topics:

  • Social media best practices.
  • What not to do: Social media.
  • Social media risks to patient information.
  • Steps to take if a breach occurs.
  • First, select one of the health care settings described in the following resource:
    • Assessment 02 Supplement: Protected Health Information [PDF]
    • As a nurse in this setting, you are asked to create the content for a staff update containing a maximum of two content pages that address one or more of these topics:
    • Social media best practices.
    • What not to do: social media.
    • Social media risks to patient information.
    • Steps to take if a breach occurs.
    • This assessment is not a traditional essay. It is a staff educational update about PHI. Consider creating a flyer, pamphlet, or one PowerPoint slide (not an entire presentation). Remember it should not be more than two pages (excluding a title and a reference page).The task force has asked team members assigned to the topics to include the following content in their updates in addition to content on their selected topics:
    • What is protected health information (PHI)?
      • Be sure to include essential HIPAA information.
    • What are privacy, security, and confidentiality?
    • What evidence relating to social media usage and PHI do interprofessional team members need to be aware of? For example:
      • What are some examples of nurses being terminated for inappropriate social media use in the United States?
      • What types of sanctions have health care organizations imposed on interdisciplinary team members who have violated social media policies?
      • What have been the financial penalties assessed against health care organizations for inappropriate social media use?
      • What evidence-based strategies have health care organizations employed to prevent or reduce confidentiality, privacy, and security breaches, particularly related to social media usage?
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