English Extra Credit Assignment – Determine your own conflict management

English Extra Credit Assignment

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Step one : 1. Determine your own conflict management style using the Conflict Assessment Tool(linked here; also included in this “Do” folder).

2. In a Word document, address the following in complete sentences:

? What is your primary conflict style (or styles) as identified by the assessment tool (please report #s)? Define it/them in your own words.

? Do you agree with the results of the assessment tool? Why or why not?

? Based on the Miller reading, explain one critique of the conflict styles construct. In other words, what is problematic about thinking about conflict using the conflict styles tool? {Hint: watch the mini-lecture all the way through…}

This learning assignment is worth 2.5 points (falls under “Engagement activities” points). Your assignment will be evaluated based on completeness (did you do all the parts? did you follow instructions?), accuracy (did you get the concepts right when applying?), and quality (is your response insightful/supported? is it clear that you edited your work?).

STEP TWO: Change is a ubiquitous part of organizational life. A type of unplanned change is a crisis. Organizational responses to crises can make the difference between organizations simply failing OR organizations learning from failure(s). Let’s review and discuss the case of foodborne illness at Chipotle.

To begin, please read There’s a crisis at Chipotle that describes the case (in part) and watch this video clip of Steve Ells (then CEO of Chipotle on the Today Show, 12/10/15; can copy/paste if hyperlink doesn’t work: https://www.youtube.com/watch?v=Oeapkmn-xIQ ).

https://brightspace.albany.edu/d2l/common/dialogs/quickLink/quickLink.d2l?ou=993173&type=content&rcode=EA3A8341-CCC6-4845-BAB9-C661ECF2C83F-15495377

https://brightspace.albany.edu/d2l/common/dialogs/quickLink/quickLink.d2l?ou=993173&type=content&rcode=EA3A8341-CCC6-4845-BAB9-C661ECF2C83F-15495516

Then, answer the following in a Word document (in complete sentences):

1. How do you see the stages of managing organizational crisis occurring in this case? Be sure your response names each stage and clearly connects it to the case.

2. How would you evaluate Chipotle’s response to this organizational crisis (including Ells as a spokesperson)? Provide evidence for your claims. What worked well? Not so well?

3. Identify and post a link to an article that describes another type of organizational crisis.

4. Write 2-3 sentences that summarizes how/why this is an organizational crisis (from #3).

This learning assignment is worth 3 points (falls under “Engagement activities” points). Your assignment will be evaluated based on completeness (did you do all the parts? did you follow instructions?), accuracy (did you get the concepts right when applying?), and quality (is your response insightful/supported? is it clear that you edited your work?).

STEP THREE: After completing the work-life readings for this week (i.e., all those that are NOT in the text chapter) and viewing the Ted Talks (and incorporating any other sources you’d like – please indicate in your response), answer the following questions in a typed Word document using complete sentences:

? What is work-life integration (in your own words)?

? Why is work-life integration a better term than work-life balance?

? What are challenges to achieving work-life integration?

? How did/do Marsh and Henry achieve work-life integration?

STEP FOUR :

Once you have read and viewed all materials for the module (the UNICEF report will be particularly useful here), please type your responses in a Word document to the following (use complete sentences):

–How does the U.S. compared to other nations in terms of its “family friendly” policies? Explain your response. Be specific. –List three facts that you found surprising and/or interesting in this report. Write these IN YOUR OWN WORDS. Submit your completed response by uploading.

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