Discussion – Daniel Goleman, a psychologist, was the first to popularize
Discussion
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Daniel Goleman, a psychologist, was the first to popularize the trait of emotional intelligence, sometimes referred to as EI. Emotional intelligence is a person’s capacity to be aware of her or his emotions and feelings towards others to influence their thinking and actions. The four components of EI are:
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- Self-awareness: This is your ability to read your own emotions accurately to know how your actions or lack thereof affect others.
- Self-management: This is your ability to control or regulate your emotions and act with integrity.
- Social-awareness: This gives you the ability to understand the needs of others and show empathy towards them.
- Relationship management: This is your ability to communicate clearly and convincingly, reduce conflict, and build strong bonds.
Respond to the following:
- How has your emotional intelligence, or lack of emotional intelligence, positively or negatively impacted your professional or personal relationships?
- Choose one of the components of EI and explain how it contributes to job satisfaction.
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